Returns & Refunds
Returns & Refunds
At AMI-YAH Radiant, your satisfaction is important to us. We take great care to ensure that our products are prepared and packaged with care.
Returns
Due to the nature of skincare products and for health and hygiene reasons, we are unable to accept returns of products that have been opened, used or unsealed, where applicable.
Products must be handled with care and returned in their original condition where a return is accepted.
Damaged, Faulty or Incorrect Items
If your order arrives damaged, faulty, or you receive the incorrect item, please contact us as soon as possible.
Please provide:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging, where applicable
We will review the issue and work with you to find an appropriate resolution.
Refunds
Where a refund is approved or required, it will be processed using the appropriate payment method.
Contact Us
For questions regarding a return, refund, or an issue with your order, please contact us:
Email: ami_yah.radiant@yahoo.com
WhatsApp: +44 7863 199585
Nothing in this policy affects your statutory rights.
Thank you for choosing AMI-YAH Radiant.