Shipping Policy

Thank you for shopping with AMI-YAH Radiant. We are committed to preparing and delivering your order as safely and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days. During high‑volume periods (launches, holidays, promotions), processing may take slightly longer.

Orders are not processed on weekends or public holidays.

Shipping Times & Rates

Shipping times and costs depend on your delivery location and the shipping option selected at checkout.

Estimated delivery times will be provided during checkout. Please note that delivery times are estimates and may occasionally vary due to circumstances outside our control.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

Please allow up to 24–48 hours for tracking information to update after dispatch.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please check your shipping information carefully before completing your purchase.

If you need to make changes to your delivery address, please contact us as soon as possible. We cannot guarantee changes once an order has entered the processing or shipping stage.

Lost, Stolen, or Delayed Packages

Once an order has been dispatched, delivery may occasionally be affected by carrier delays or other circumstances.

If your order is significantly delayed or appears to be missing, please contact us and we will investigate the matter with the relevant delivery service where appropriate.

International Shipping

International shipping may be available to selected countries.

Customers are responsible for any applicable customs duties, taxes or import charges required by their country.

Customs processing may also affect delivery times.

Shipping Restrictions

We do not ship to P.O. boxes in some regions. Certain products may have shipping restrictions based on local regulations.

Damaged Items, incorrect or missing items

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible and provide:

• Your order number
• A brief description of the issue
• Clear photographs of the product and packaging, where applicable

We will review the issue and work with you to find an appropriate resolution.

Please Note

• Delivery estimates are provided by the carrier and may vary.
• We will always do our best to assist with shipping-related concerns.
• This Shipping Policy does not affect any rights you may have under applicable consumer protection laws.

Contact Us

For any shipping questions, reach out to us at: [ami_yah.radiant@yahoo.com]